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    1. Introduction

    • In this Privacy Policy, references to “you” mean any person who accesses, browses, registers on, or submits any data or information to HarGharSwadeshi.in (“HarGharSwadeshi.in”, “we”, “our”, “us”).​

    • The term “Platform” refers to the website HarGharSwadeshi.in, its sub-domains, mobile site, mobile applications (if any), and any other online or offline services offered by HarGharSwadeshi.in in India.​

    • Privacy is a high priority for HarGharSwadeshi.in, and standard industry practices and reasonable security measures are followed to protect your personal information in compliance with applicable Indian laws, including the Information Technology Act, 2000 and rules made thereunder.​

    2. Scope of this Policy

    • This Privacy Policy describes how HarGharSwadeshi.in collects, uses, processes, stores, shares and protects personally identifiable information and other data when you:

      • Visit or use the Platform;

      • Use any products or services made available on or through the Platform; or

      • Interact with HarGharSwadeshi.in through any communication channels.​

    • This Policy does not apply to information collected by third-party websites, apps, or services that are not owned or controlled by HarGharSwadeshi.in, or to individuals that HarGharSwadeshi.in does not employ or manage.​

    3. Information We Collect

    • Personal Information: Depending on how you use the Platform, the following types of personal information may be collected:

      • Name, mobile number, email address, postal address, pin code, and other contact details.

      • Business details such as shop name, GST number, product/service categories, and related information.

      • Account credentials (username, encrypted password).​

    • Usage and Technical Information:

      • IP address, device identifiers, browser type, operating system, date and time of visit, pages viewed, referring URL, clickstream data, and other log information.

      • Cookie data and similar technologies (such as pixels, tags, SDKs) to recognize returning users and improve Platform performance and personalization.​

    • Location Data:

      • Where you allow access, approximate or precise location data may be collected through browser or device settings to show nearby Swadeshi businesses, products or relevant content.​

    4. Use of Your Information

    HarGharSwadeshi.in may use your information for the following purposes:

    • To operate, maintain and improve the Platform, including:

      • Providing listings, search, comparison and discovery of Swadeshi products and services.

      • Customizing content, recommendations and user experience.​

    • To facilitate need fulfilment and interactions between you and listed sellers, service providers, manufacturers, or other users, which may include sharing your contact details with such parties where required for responding to your enquiry, order, or request.​

    • For internal research, analytics, customer behaviour analysis, marketing strategy, and other legitimate business purposes, in anonymized or aggregated form wherever possible.​

    • To send communications such as service-related alerts, transactional messages, security notifications, customer support responses, newsletters, offers, or surveys, subject to your communication preferences and applicable law.​

    • To protect the safety, integrity and security of the Platform, prevent fraud, enforce our Terms & Conditions, and comply with legal obligations.​

    5. Cookies & Similar Technologies

    • The Platform may use cookies, web beacons, pixel tags, and similar technologies to:

      • Recognize registered members when they revisit the Platform.

      • Store user preferences and session information.

      • Monitor site usage, performance and traffic patterns for analytics.​

    • Some cookies may be placed by third-party service providers (for example, analytics or advertising partners). HarGharSwadeshi.in does not control third-party cookies and their use is governed by the respective third party’s privacy policies.​

    6. Visibility of Public Content & Contributions

    • The Platform may offer forums, reviews, comments, ratings, or similar interactive spaces where users can share opinions, feedback, images or other content.​

    • Content posted in such public areas may be visible to all visitors (registered or unregistered), can be indexed by search engines, and may be associated with your name or profile as configured by you; you should not share any information there that you wish to keep private.​

    7. Sharing of Information with Third Parties

    HarGharSwadeshi.in takes your privacy seriously and shares personal information only as described below or as permitted by law:

    • With Sellers / Service Providers / Business Partners:

      • When you place an enquiry, request, or interaction regarding a product/service, your relevant contact details and query may be shared with the concerned seller, service provider or business partner so they can respond or fulfil your request.​

    • With Service Providers:

      • Third-party vendors providing services such as hosting, analytics, communication delivery, payment processing, customer support, or marketing may receive limited access to your information under strict confidentiality obligations and only for performing services on our behalf.​

    • For Training, Quality & Security:

      • Where applicable, call recordings, chat logs or other communication records may be used internally or with professional advisors (legal, accounting, training) for quality monitoring, fraud prevention and service improvement, subject to confidentiality commitments.​

    • Business Transfers:

      • If HarGharSwadeshi.in is involved in a merger, acquisition, restructuring, asset sale or similar transaction, user information may be transferred to the new entity, which will be required to honour this Privacy Policy or issue a substantially similar policy.​

    • Aggregated / Anonymized Data:

      • Non-personally identifiable, aggregated demographic information may be shared with advertisers, partners or other parties to demonstrate Platform usage trends, without disclosing individual user identities.​

    8. Disclosures Required by Law

    • HarGharSwadeshi.in may disclose your personal information where required to do so by law or in good faith belief that such disclosure is reasonably necessary to:

      • Comply with a court order, summons, legal process, or governmental request.

      • Enforce our Terms & Conditions or other policies.

      • Respond to claims that content posted on the Platform violates the rights of a third party.

      • Protect the rights, property, or personal safety of users, the public, or HarGharSwadeshi.in and its personnel.​

    9. Advertising, Spam & User Conduct

    • The Platform is not to be used as a medium for unsolicited marketing, mass messaging, pyramid schemes or recruitment for multi-level marketing networks, except where expressly permitted in specific sections.​

    • HarGharSwadeshi.in may remove any content, links or postings that are overly promotional, irrelevant, misleading, or in violation of these rules, and may restrict or terminate the accounts of repeat violators.​

    10. Copyrighted Material & User Content

    • Uploading or sharing copyrighted material (text, images, music, videos, software, etc.) in whole or in part without explicit permission from the copyright owner is prohibited and may be removed by HarGharSwadeshi.in.​

    • If you believe that your copyrighted work has been used in a way that constitutes infringement on the Platform, you may notify us with adequate details so that appropriate action can be taken in accordance with applicable law.​

    11. Safety Guidelines

    • Users are responsible for safeguarding their own personal information and are strongly advised not to publicly post sensitive details such as full address, personal phone numbers or financial information in public forums or comments.​

    • Images or content uploaded to public sections of the Platform may be visible to and downloadable by others; technically it is not possible to prevent all copying of content that is visible on a screen, and HarGharSwadeshi.in cannot be held liable for such actions of third parties.​

    12. Your Rights Over Your Data

    Subject to applicable law, you have the following rights with respect to your personal information:

    • Access: You may request details of the personal information HarGharSwadeshi.in holds about you.​

    • Correction: You may request correction or updating of inaccurate or incomplete personal information.​

    • Deletion: You may request deletion of your personal information, subject to legal retention obligations and legitimate business requirements.​

    • Withdrawal of Consent: Where processing is based on your consent, you may withdraw such consent at any time, which will not affect the lawfulness of processing before withdrawal but may affect your ability to use certain features.​

    Requests can be made by contacting HarGharSwadeshi.in using the contact details provided in the “Contact & Grievance Officer” section below.​

    13. Data Security & Retention

    • Reasonable technical and organizational measures are implemented to protect personal information from unauthorized access, alteration, disclosure or destruction, consistent with industry practices and applicable Indian law.​

    • However, no method of transmission over the internet or electronic storage is completely secure, and HarGharSwadeshi.in cannot guarantee absolute security. Users are advised to use strong passwords and maintain the confidentiality of their account credentials.​

    • Personal information is retained for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes and enforce agreements, after which it may be anonymized or securely deleted.​

    14. Legal Liability & Compliance

    • Users acknowledge that they may be held legally responsible for content and actions undertaken on the Platform, including defamatory comments, fraudulent activities, or unlawful statements.​

    • HarGharSwadeshi.in does not endorse opinions expressed by users and may, at its discretion, suspend or terminate membership or remove content in case of violations of this Privacy Policy, the Terms & Conditions, or applicable law.​

    15. Changes to this Privacy Policy

    • HarGharSwadeshi.in reserves the right to update, modify or amend this Privacy Policy from time to time.​

    • Any material changes will be posted on the Platform with a revised “last updated” date, and your continued use of the Platform after such changes constitutes your deemed acceptance of the updated Policy.​

    16. Contact & Grievance Officer (India)

    In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of the designated Grievance Officer of HarGharSwadeshi.in will be as follows (to be customized with your actual details):

    • Grievance Officer
      HarGharSwadeshi.in
      606, Harekrishna Complex, Paldi, Ahmedabad, 380007

    • Email: info@hargharswadeshi.in

    • You may write to the Grievance Officer for any complaints, queries, or concerns relating to the processing of your personal information or this Privacy Policy.​